Our after-sales support team adds to your personal experience with The Bamboo Pillow. It gives you the opportunity to continue your journey well past the receipt of your purchased items. First-rate service is always priority number one for us. We stand by the belief that good service before and after a sale keeps our customers happy. Our local support team vows to be your guide in troubleshooting issues with the products you receive. Once they learn the circumstances, they will offer proactive solutions to any questions raised.

Depending on the product, you will be guided through assembly instructions, warranty compliance or, should it be required, the process of returns and exchanges. Whatever your concern, please share it with us through email, phone, online chat or submission of the contact form on this page. We will be glad to listen and share some useful tips along the way!