Shipping & Delivery

Shipping & delivery of our products is fast and efficient! It’s standard procedure for us at The Bamboo Pillow. Therefore, that is why we enlist the most reliable courier services for this important task.

Shipping & Delivery Times

Once your payment clears, the order is processed and collected from our warehouse. This should take no longer than one working day. Second, these items are sent to our partner couriers. They should be delivered to your residence or business within 3-5 days. You are immediately notified via email due to a delay or unavailable stock.

Delivery Options

We offer expedited and next-day delivery inside the UK. In addition, for most of Europe, we provide two-day guaranteed delivery. Please inquire about these options before you place your order.

Liability

The Bamboo Pillow is not liable for any damages, losses, charges or expenses caused by delays other than negligence on our part. Once you receive the goods, you assume their ownership and responsibility.

Furthermore, The Bamboo Pillow is not liable for the acceptance delay in your delivery. The exception to this is said negligence on our part. If the dealy reaches 10 working days, you have the right to cancel your order. In this case, you will receive a refund.

Call us anytime at 0203-002-7725 if you have any special order requirements. In addition, you can send us a question on our Support page.

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