Payment & Security

Product prices reflected on The Bamboo Pillow website are accurate and include the current UK VAT or sales tax which is 20%. As of the moment, bamboo products are priced under the pound sterling (£) currency.

We have taken the necessary steps to make sure that all payments made at The Bamboo Pillow are secure and private. Sharing your bank or credit card account details is not in our interest; respecting your privacy to sensitive information is.

Here are the following ways you can pay for your orders:

Paypal

The Bamboo Pillow is PayPal Verified and is our most popular payment method. You may also pay by credit card through PayPal. Please note that we only ship to your confirmed shipping PayPal address listed in the account. Promotion codes or coupons must be entered in our checkout before clicking on the PayPal link. Since your PayPal password is private, orders made online can only be paid online and not via telephone.

Credit Card

All major credit cards (Visa, MasterCard, American Express and Maestro) and debit cards are accepted for payment; gift cards, however, are not. We will ship only to the confirmed shipping address listed on your account. You may list the shipping address as an Alternate Shipping Address with the credit card financial institution.

The Bamboo Pillow uses World First, one of the top credit card processors worldwide, to verify all credit card transactions.

For your safety, The Bamboo Pillow complies with PCI standards and uses the most secure SSL certificate. We also do not store your credit card data on our website.

Before paying, always ensure that page you’re in is secured and is the official checkout page of The Bamboo Pillow by looking at the ‘S’ (https) in the URL address bar.

Amazon Checkout

You can now pay via your Amazon Checkout account. Simply click the Amazon Checkout option when placing your order to pay via this method.

Wire Transfer

We accept payment via bank wire transfer. Your orders will be shipped as soon as we receive your payment. We will reserve your orders for 3 working days. If the payment is not received within this period, your orders will be canceled and returned to our stock.

If you have any concerns or questions about our payment methods, please don’t hesitate to contact us to speak to our friendly customer support team.